Our Booking promise

if we have to cancel

you’ll get your money back

In the unlikely event, Flamingo Padel  have to cancel a retreat, for any reason, we will offer our guests the following options:

  • transfer, free of charge, to any future retreat date in the same destination 

  • A transfer, free of charge, to any future retreat date in a different destination of the same value

  • A full refund paid within 14 days 

    Find full details in our terms and conditions.


if you have to cancel

If your retreat is going ahead, but you need to cancel our standard cancellation terms apply. They can be found under Clause 6 of  our terms and conditions.

If you need to cancel for Covid-19, or any other reason, we will be happy to provide you with documentation to support your insurance claim.


Your retreats

In order for a retreat to be guaranteed we require the minimum group size to have been met (typically six people). Once your retreat is confirmed by our team, you can go ahead and book your flight.

For all destinations we strongly recommend that you purchase flexible flight tickets as well as travel insurance that includes Covid-19 cancellation cover in the event you need to amend or cancel your flight tickets.

We will confirm that a retreat is going ahead no later than 30 days prior to the date your retreat is due to start.

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