(a) You simply click on a ‘Book’ button anywhere on our website & fill out the form. Remember that your trip is not guaranteed until we have at least 6 people signed up for the retreat.

(b) To secure a booking:you must pay us (or our authorised travel agent) a deposit or  make full payment if the booking is made within 30 days of your “Retreat Start Date” (i.e. the day you are required to check-in to your hotel at the relevant retreat destination). It might be a good idea to  contact us if you are booking so close to a retreat date!

(d) You are required to pay the full balance at least 30 days before the Retreat Start Date if you’ve only paid a deposit.

Note that when you submit your booking request, we will treat this as a ‘not-guaranteed’’ booking, at this point the booking is only provisional and is not confirmed. Your booking is accepted and becomes definite only from the date when we send you an e-mail to confirm that your ‘on request’ booking has been confirmed. For bookings made via our website, any acknowledgement of your booking request we send to you in the meantime is not a confirmation of your booking. 

Please refer to the Flamingo Padel Retreat Booking Terms & Conditions (the “Booking Terms” for full details).

We accept any card payment from Visa or Mastercard and depending on payment method, also American Express. 

We accept payments in up to 30 currencies, depending on the payment method. 

We generally accept payments made using a prepaid, debit or credit card, Apple Pay, Google Pay or Revolut Pay.

There is more information on currencies and  payment methods here.

Just so you know: while we accept payments in multiple currencies to facilitate your purchases and make your jet-setter lifestyle a bit easier, we cannot control or predict any additional fees that may be charged by your card issuer, bank, or financial institution. This may include currency conversion fees, transaction fees, or other charges associated with processing payments in your local currency. So it’s always best to consult with your bank or card issuer to understand any potential additional costs you may incur when making a payment.

No. Timing of flights, from which airport, what cabin, arrival times, etc. – you are the expert in this department, so we leave it to you to book your own flight and transportation to and from airports. Of course, we are always here to assist if you have any questions or need other help.

In order for a retreat to be guaranteed we require the minimum group size to have been met (typically six people). Once your retreat is confirmed by our team, you can go ahead and book your flight.

For all destinations we strongly recommend that you purchase flexible flight tickets as well as travel insurance that includes Covid-19 cancellation cover in the event you need to amend or cancel your flight tickets.

We will confirm that a retreat is going ahead no later than 30 days prior to the date your retreat is due to start.

In Dates & Prices, you will find that your retreat will have a ‘status’ assigned to them:

“Open” means available spots but your retreat is not yet guaranteed. 

“Guaranteed” means minimum group size for the retreat has been met. Once your retreat is confirmed by our team, you can go ahead and book your flight.

“Closed” means there are no available spots on the retreat. You may write to us and get on our waiting list. 

As mentioned elsewhere, in order for a retreat to be guaranteed we require the minimum group size to have been met (typically six people). Once your retreat is confirmed by our team, you can go ahead and book your flight.

For all destinations we strongly recommend that you purchase flexible flight tickets as well as travel insurance that includes Covid-19 cancellation cover in the event you need to amend or cancel your flight tickets.

We will confirm that a retreat is going ahead no later than 30 days prior to the date your retreat is due to start.

We heard what solo travellers were saying and rolled out two types of Flamingo retreats: ‘Classic’ and ‘Fancy’. The Classic ones are still premium but more wallet-friendly, especially if you’re not into sharing rooms.

Here’s the scoop on main differences:

Don’t worry, though. We’re all about quality, so whether it’s Classic or Fancy, you’re in for a treat.

You can always expect a carefully selected and vetted hotel or other accommodation that is at at least 4* rated (or equivalent). All our hotel selections will have rooftops and at least one pool (either indoors or outdoors). Plus, we have sent our best negotiators to each hotel and managed to get the best benefits, discounts, and offers for your stay.

We are adamant about you meeting new people but not all flamingos have the same requirements so we’ve curated specific trips for those of you who just want to meet new friends (‘FRIENDS EDITION’), are single and want to meet other single flamingos (‘SINGLES EDITION’), or in a lovey dovey relationship and want to hang with other couples (secretly because they think they are better than single people) (‘COUPLES EDITION’). You get the gist….

We know being 30 years of age and under can often be challenging from a 💸 perspective. There is so much fun to get up to but your boss refuses to give you that raise! Our Under30 pricing allows you to travel in style but on a slightly lower budget. Just contact us in advance!

You Are Welcome!

To cancel your retreat you must tell us in writing (email or by post) as soon as possible. Your notice of cancellation will only take effect when it is received in writing by us and will be effective from the date on which we receive it.

You must pay a termination fee which covers our administration costs and compensates us for the risk that we do not resell your retreat. The fee is based upon how long before your Retreat Start Date you tell us you want to cancel and is a percentage of the total price of your retreat.

Remember that if you are on our list of guests who are looking for another person to share a room with, and you have paid a small deposit, you will not have a confirmed booking in place. In such cases, we will simply refund you the deposit money if we don’t manage to find you a roommate.

Please refer to our Booking Terms for full details.

We require our guests to secure adequate travel insurance (including health insurance) before travelling to our retreats. 

Please be aware that the itinerary, activities and hotels are subject to change. These changes can happen with little notice due to availability, poor weather, seasonal changes, or other circumstances beyond our control – but we’ll always do our best to ensure it has little impact on your experience. From time to time, we may also make changes to your itinerary because the team have explored new places and we think it’s worth shaking things up a bit!